1
Agencies often rig terminals to claim your credit card "failed" so they can force you into buying expensive cash insurance. A legitimate security deposit is a pre-authorization (block) on a physical credit card, not a final charge. Debit cards and Apple Pay process deposits as direct payments; if you sign a receipt for these, your money is likely non-refundable. If an agency fakes a failure to push cash upgrades, leave immediately.
2
All rental cars carry insurance, but include an "Excess" (Muafiyet) amount—usually 4% of the vehicle’s value. While international rules allow agencies to charge for damages based on official service reports, scammers often skip the reports to intimidate you into paying the full excess or buying redundant insurance. Always obtain an immediate police report if damage occurs; it is your only legal protection. If an agency threatens to seize the entire excess amount during pickup, the vehicle is likely pre-damaged and you are being set up.
3
Return it as you received it" is a trap used to charge unfair cleaning fees, while providing cars empty ensures agencies profit from your leftover fuel. If an agency claims your deposit is "only for traffic fines" when you offer to pay a cleaning fee, your deposit has likely already been stolen. You are never obligated to provide card details beyond the standard authorization or pay more deposit than your reservation voucher specifies. Report these violations to your booking provider to blacklist the agency and reclaim your funds.
